Salesforce Admin & Developer Online Training Courses (GTR Academy)

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In the Salesforce ecosystem, the two main career paths are administrator and developer. The GTR Academy Salesforce course covers both development and administrative skills. This thorough training helps you become a highly adaptable Salesforce professional and supports your preparation for the Salesforce Administrator Certification and Salesforce Developer Certification.

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About The Course

Learn how to use sophisticated tools like Flows, Apex, Visualforce, and Lightning Web Components to administer, customize, and expand the Salesforce platform. From basic administration ideas to sophisticated development abilities, this practical Salesforce Developer Online Course offers comprehensive Salesforce Developer Online Training. Additionally, it helps you on your path to CRM Certification Training, Salesforce Certified Admin, and Salesforce Admin Training Online, all of which will fully prepare you to become a qualified Salesforce Admin & Developer Certification.

Key Benefits

✔ Administrator: A specialist who oversees Salesforce platform business procedures without knowing how to write code. Usually, these people are in charge of user account management, data and reporting organization, system customization, and error correction. The most significant aspect of this position is that coding knowledge is not necessary.

✔ Developer: An expert who uses Salesforce’s proprietary Apex programming language to create apps. Salesforce developers are in charge of implementing new features, refining the systems set up by the Salesforce Administrator, and creating unique solutions to accommodate increasingly intricate business procedures.

GTR Academy Training & Development

(Enterprise of ROOTBIX INFOTECH Pvt. Ltd.)

World-Class Employee Training Solutions

Pave Your Road to Salesforce Admin & Developer Excellence, Lead in Salesforce Developer

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Step into the world of high-paying Salesforce careers!

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Salesforce Admin & Developer Certification
Real-World Case Studies and Projects
Compliance & Streamlining
8+ Years Of Experience
Trained 3500+ Students
Simplifies Complex Concepts

Salesforce Admin & Developer Course Curriculum

Module 1:Introduction to Cloud Computing and SFDC

Objectives: In the module, you are going to get, know about Cloud computing concepts,
SAAS, PAAS, IAAS – Service model
What is Cloud Computing
Salesforce.com
Services
Types of Cloud
Advantage of Salesforce
Hands-on:
Learn the Basic concept in theory of the Salesforce and Cloud Computing

Module 2:Building Blocks of Force.com Platform

Objectives:
In the module, you are going to learn, how to build a custom app on Force.com platform,
different licenses in SFDC.
Sign-up for a Free Environment / Org
Tools and Explanations
Editions and Different Environments Available
Salesforce Lightning and Classic Platform
Developer Console Window in Salesforce
Hands-on:
Sign – Up in the Salesforce Platform
Understand the Classic and Lightning Tools
Understand the Developer Console window Process

Module 3:SFDC Data model, Objects, Relationships, and Fields

Create Custom Objects and understand various properties in the Object definition
section
Customize standard objects
Field and Data Types
Custom Field Prosperities
Schema Builders
Hands-on:
Custom Objects creation and including the Standard Objects
Custom Field Creation in Custom Object and Standard Object
Understand the Basic data Types
Understanding the Schema Builder Concept

Module 4: SFDC Data Managements

Data Importing and Exporting
Data Importing in Specific Object(Custom and Standard)
Data Exporting in Specific Object(Custom and Standard)
Data Loader Tools used for Bulk Uploading data Data Loader Tools used for Bulk
Uploading data
Hands-on:
Data Handling and Processing
Exporting data and Regular Backup
Install Apex Data loader

Module 5: Business Logic

Objectives: Learn to work on custom and standard objects; Enforcing Data quality,
Validation rules.

Formula
Validation Rules
Rollup Summary Fields
Different Options to Implement Business Logic
Hands-on:
Understand to create a Formula Field
Understand the Validation Rule
Roll-up Summary to calculate the Min, Max, Sum, Count

Module 6: Business Process Automation

Objectives: This module will help you in learning Capabilities and use cases for the
approval process and gives you an introduction to the Lightning Process builder.

Work Flow Rules
Approval Process
Case Escalation
Process Builders
Roll-Up Summary

Hands-on:

Work Flow Rule Implementation
Approval Process and Case Escalation Implementation
Process Builder and Roll-up Summary to calculate the Min, Max, Sum, Count

Module 7:Reports and Dashboards

Objectives: know the impact of the sharing model on reports, The Create or customize a
report, and options available when creating and modifying dashboards

Execute a report with and without modifications
Create a tabular report, summary and matrix report
Add a chart and a few other features like highlighting
Create a dashboard
Bucket field
Tabular Report significance
Summary report significance
Matrix report significance
Hands-on:
Execute a report with and without modifications
Create a tabular report, summary and matrix report
Add a chart and a few other features like highlighting
Create a custom report type and store in a folder User filter in reports
Create a dashboard

Module 8: User-Interface Layouts

Objectives: Create or customize the Layout Pages

Tab View
List View
Customize Page
Edit Layouts
Hands-on:
Understand the different View in Lightning
Understand the different View in Classic

Module 9: Security and Authentication

Objectives: Provide Security Permission for the Profiles, Users Profiles

Users
Permission Sets
Role Hierarchy

Hands-on

Understand the Different Profiles
User Creations and Permission Sets
Understand the different Role Hierarchy in User

Module 10 :Deployment

Objectives: you will learn the deployment process in the Salesforce environment.

Installed Package
Package Manager
Deployment Sets
Inbound and Outbound Change Sets
Hands-on:
Understand to create a Package and made a release on Production.
Understand how to create a Components

Module 11:App Exchange

Objectives: In this module, you will get to know about AppExchange.

AppExchange Overview
Finding and Selecting an App
Installing an App
Hands-on:
Understand how to use the App Exchange Concept

Module 12:Chatter

Objectives: In this module, you will to the Chatter Configuration.

Chatter
Feed Tracking
Public, Private, BroadCast Group
Hands-on:
Chatter Configuration and Settings

Module 1:Overview

1.Cloud Computing Overview

- Introduction to Cloud Computing
- Introduction to IAAS, PAAS, SAAS
- Deployment Models
- Introduction to CRM
- How can CRM help
- Evolution of CRM
- Advantages of CRM
- A view of available of CRM Products

2.Introduction to Salesforce CRM

- What is Salesforce.com
- Salesforce CRM Overview
- Why Salesforce
- Understanding Salesforce Architecture
- Services Provided by Salesforce
- Salesforce Vs Other Cloud
- Market Demand for Salesforce CRM.
- Job Market and growth in CMR industry.
- Salesforce Editions, Licenses and Pricing
- Salesforce Sandboxes (Dev, QA, Full, Prod.)
- Creating First SFDC Dev Account
- Salesforce.com CRM Editions
- Salesforce.com Navigation Overview
- Creating Salesforce Developer Account

3.Salesforce Applications

- Sales Cloud, Service Cloud, Custom Cloud
- Rapid application Development, Cost Reduction & Quality Products

4.Salesforce Certifications

- Certified Administration (201)
- Certified Advanced Administration (211)
- Salesforce certified platform developer 1 (PD1: 401)
- Salesforce certified platform developer 2 (PD2: 501)

5.Organization Setup

- Salesforce Quick Navigation Walk Through
- Popular Std. Objects and their purpose
- Set up Menu Intro (Various OOB and Dev Options
- Popular in different other objects
- Organization profile, Currency etc.
- Salesforce User Interface Overview

Module 2: Data Configuration

1.Objects in Salesforce

- Types of objects available in salesforce
- Standard Objects
- Custom Objects
- Use of Standard Objects and Custom Objects in Salesforce
- Difference between standard and custom object
- Limitations of Standard Objects

2.Tabs in Salesforce

- Introduction to tab
- Assigning tab to object
- Types of Tab – Custom Object Tabs, Visualforce, Web tab, Lightning Page tabs

3.Intro on various Data Types/Fields

- Various data type fields creation
- Standard Data types
- Read only Data types
- Relational Data types
- Roll-Up Summary Fields and its features.
- Limitations of Roll-up Summary Fields
- Required, External Id, Default Value and Unique fields

4.Object Relationships

- Introduction to Relationships
- Need of Relationships in salesforce
- Brief on Types of relationship
- Master-Details, Lookup, Self-relationship, External lookup relationship, Indirect lookup relationship, Many-to-many relationships (Junction object), Hierarchical relationship
- Deep in to Junction object
- Use of Junction object.
- Difference between master-detail and lookup relationship How to convert lookup to master details and vice Versa.

Module 3: Workflow in Salesforce

Defining Workflows
Workflow Rules
Types of evaluation criteria in Workflow rules
Introduction to Approval Process
Understanding Approval steps, Approval actions, Rejection actions
Introduction to process builder and its action
What is the difference between workflow and process builder
Workflow Actions
- Email Alert
- Task Create
- Field Update
- Outbound Message
Difference between Evaluation Criteria and Rule Criteria
Workflow Vs Trigger
Email Templates Overview
Email Templates for Email Notifications
Sending Email Templates
- Sending Single emails
- Sending Mass emails.
Types of Templates
- HTML (Using Letter Head)
- Custom HTML (without using letter head)
- Visual force Email Templates

Module 4: Formula Fields and validation rules

Understanding of formula fields
Purpose of formula field
Types of formula field in salesforce
Text/Logic/Math/Date functions & Other popular functions
Introduction to cross object formula
What is the need for object formula
Introduction to validation rule, Need, and Various popular functions
What is the difference between the formula field and Rollup summary in Salesforce

Module 5: Record Types / Page Layouts

Page Layouts
- Defining Page layouts
- Field order changes
- Adding custom buttons and links
- Defining required and read only fields
- Adding related list
- Adding Sections in Detail page
Record Types
- To create and maintain record types for your organization.
- Display different page layouts and picklist values based on record types.
- Uses of Record Types
Field Dependencies
- Controlling field/Dependent field
- Making dependent pick list fields
- Limitations

Module 6: AWS-SFDC Security Model

Introduction to User Management, User Object
Different types of user licenses available – Salesforce, Salesforce Platform
Roles and Profiles
Creating Users
Permission Sets
Profile Vs Permissions Sets
Password Policy
IP Address security
Login hours & Session settings
OWD -Public Read/Write, Public Read, private only
Manage record access with the role hierarchy
Sharing record-Manual and owner based
Manage field-level security

Module 7:Data management

Introduction to Data migration
Overview to Data loader and its installation process Data Loader Action-Insert, Update, Delete, hard delete
Configure the Data Loader via command line
Attachment upload with Data loader
Data Loader Vs Other Third Party ETL Tools
Introduction to salesforce import wizard
Mass Transfer Records and Delete of Records
Difference between Data loader and import wizard
Mass Transfer Records and Delete of Records
Back up data with a weekly export

Module 8:Reports & Dashboard

Introduction to Data Visualization-Reports and Dashboard
Introducing Reports and Custom Reports
Types of report-Tabular, summary, Matrix, and joint report
Understanding the formula field and bucket field.
Add a chart and a few other features like highlighting
Understanding -Reporting Snapshots, Report types
Overview to the dashboard and its types
What is a dynamic dashboard
Adding Dashboard Snapshots to Home Page
Understanding Sharing & Security of Reports-Dashboards

Module 9:App Design

What is AppExchange
Installation of an App
Uninstall an App
Create a custom app
Service Cloud Console

Module 9:Flows

Create flows
Screen Flows
Scheduled Trigger Flows
Auto Launched Flows
Record Triggered Flows

Module 10:Chatter

Create Chatter Group
Adding User to Chatter Group
Post Message to Chatter

Who is This Course For ?

Aspiring Salesforce Administrators and Developers seeking a practical, hands-on introduction to the Salesforce platform.
Students and career changers who want a comprehensive, engaging, and beginner-friendly approach to learning Salesforce.
Professionals from non-technical backgrounds (arts, commerce, business, etc.) looking to break into the IT or CRM industry.
Job seekers aiming for roles such as CRM Certification Training, Salesforce Analyst, or Business Systems Analyst.
Customer support, sales, or marketing professionals who want to upskill and manage Salesforce in their current organizations.

Training Delivery

Discovery call

A call to evaluate CRM Certification Training requirements and adjust course and delivery accordingly.

Tech call with the Certified Instructor

A call with the Certified Instructor to address specific queries and requirements.

Design of Customized Curriculum

Tailored curriculum to meet specific learning objectives and organizational needs.

Training and Access to LMS

Commencement of training sessions along with access to the Learning Management System.

Live training

Live training sessions conducted in real time to facilitate interactive learning experiences.

Hands on Role Based training with Labs

Interactive training featuring hands on exercises and specialized labs tailored to specific skillset

Course Materials Access using LMS

Access Salesforce Developer Online Training course materials conveniently through the Learning Management System.

Student Progress Metrics

Monitor student progress through comprehensive metrics and analytics.

Final Quiz in Gamification style

Concluding the training with a gamified final quiz to engage learners and reinforce key concepts.

Certificate of Completion (Verifiable)

Participants provided with a verifiable Certificate of Completion upon successfully finishing the training.

Student Video Testimonial

Watch heartfelt testimonials from our students, sharing their firsthand experiences and
success stories about their transformative learning journeys at our institution.

Hear from our students

Explore firsthand accounts of student experiences. Hear their stories, triumphs, and insights that make our community exceptional. Real voices, real impact.

Prashant Kumar

INFOSYS: 15.6 LPA

Thanks GTR Academy

If you are willing to start your career in salesforce or if you are already an salesforce professional and want to enhance your knowledge for better career growth , Then GTR Academy is one stop solution for all of us . As the mentor is extremely professional and has a wide experience in multiple MNCs , The depth knowledge and level of teaching.

7 Days Ago

Subhash Rawat

TCS: 18 LPA

GTR Academy is best for salesforce developer course

If you are aspiring to build your career in salesforce consulting, GTR Academy is the best platform. I like to thank GTR Academy and Rahul sir especially for the consistent guidance and motivation. I recommend you GTR Academy 100% to get trained and enhance your knowledge on different salesforce modules.

10 Days Ago

Ram Gupta

Voltas : 16 LPA

Best Training Academy for salesforce

GTR Academy is platform which not only gives us a knowledge but also provide a chance to develop skills & show case our talent. This platform is helping to many job aspirants like me. Special thanks to Rahul sir for always supporting.This was possible only through GTR Academy's continuous support and guidance.

10 Days Ago

Rudraksh Vats

NTT Data: 12 LPA

Experienced salesforce trainers to guide

I've started preparing in salesforce in Feb 2021, I posted a document on LinkedIn to present my skill and fortunately GTR Academy saw my post and suggest me take it as challenge for 21 days and present your skills.
and after completion of 21 days I started getting to many calls and got offer from top 3 MNC's and finally choose NTT Data.

10 Days Ago

~~₹75,000~~
₹50,000

INR 39,999 now and INR 30,000 post placement of 3 months

~~₹28,998~~
₹19,999

Salesforce Admin & Developer classes with unlimited mocks, a comprehensive question bank, and personalized doubt solving.

Welcome to GTR Academy, your ultimate destination for top-notch online training and education. Since 2021, we have empowered 10,000+ students and facilitated 9200 placements, helping you step up, learn today, and lead tomorrow!

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